Generative AI features have been added to the ServiceNow product documentation site, docs.servicenow.com, to enhance the user experience. The features include:
- AI-generated search results formulates a response to user search queries alongside traditional search results.
- Codeblock summarization helps users understand code by creating a summary of what the code will do.
- Topic summarization saves users time by generating a brief overview of a topic to help users decide if they want to read an entire page.
Check out this demo video for more information on how these features work. Try these features out for yourself and let us know your thoughts!
