How to Display List of Incidents as per User's Location using Business Rules

[PrashantLearnIT]

Hello Everyone,

In this video, I will cover scenario-based solutions which our implementations might require in various projects.

I have explained How to Display List of Incidents as per User's Location using Business Rules.

==========================BUSINESS RULES============================

Table - Incident
When to Run - Before Query
Scripts -
(function executeRule(current, previous /*null when async*/ ) {

// Add your code here
var current_user = gs.getUserID();

var usr = new GlideRecord('sys_user');
usr.addQuery('sys_id', current_user);
usr.query();
if (usr.next()) {
current.addQuery('location=' + usr.location);
}
})(current, previous);

If my video/content helped you in any way, please mark this video/content as BOOKMARK, SUBSCRIBE & HELPFUL

Best Regards,

Prashant Kumar (LearnIT)

YouTube Channel LearnIT: https://www.youtube.com/@learnitwithprashant

Blog LearnIT: https://medium.com/@LearnITbyPrashant

Prashant Kumar LinkedIn: https://www.linkedin.com/in/learnitbyprashant/

ServiceNow Community Prashant Kumar - https://www.servicenow.com/community/user/viewprofilepage/user-id/19635