The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated articles on User Interface:
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- In Geneva release, the onChange client script is not triggered when a reference field is changed f...
- In UI16, field labels for task.comments and task.work_notes are not overridden in sys_documentation ...
- Double bullets appear on indented bulleted lists in the TinyMCE HTML Editor (KB0564459)
- In Visual Dispatch, drag-and-drop of work order tasks is not working consistently on different brows...
- Base system UI Script "NavFilterExtension" is not supported in UI16 (KB0564460)
- Template Dialog has double save buttons with UI advanced property enabled (KB0564244)
- When a Condition Builder or a Filter field is shown in sys_popup view in Fuji-or-earlier releases, u...
- Configuring cmdb_ci list layout with extended fields freezes the browser (KB0564456)
- The glide_list field not honoring the dictionary max_length and there is no error when user exceeds ...
- When creating a module and entering a sysparm_fixed_query in the Arguments field, user cannot export...
- Hard to see separator text in "Contrast UI" theme (KB0564446)
- iFrame for slushbucket using content management is not resizing correctly (KB0564325)
- In UI11, autocomplete dropdowns offset incorrectly in IE8 / IE9 when jquery.min is active causing se...
- No error is shown when trying to add invalid email to work notes list (KB0564443)
- Style issues with Additional Comments field and Activity Formatter display (KB0564331)
- Field is highlighted as mandatory while it is no longer mandatory (KB0564442)
- Cannot see global search text when using Contrast UI (KB0564445)
- g_form.showFieldMsg does not work on the comments and work_notes journal fields in UI16(KB0564273)
- In the Personalize > Form Layout slushbucket, expanding a reference field's columns makes the list e...
- Cannot hide Toggle Template Bar option from the More Options menu (KB0564062)
- No method for making template_value read only (KB0564224)
- Attachments are duplicated if you drag and drop after hovering mouse over a preview icon (KB0564248)
- User Menu drop down is not closed on onClick event (KB0564245)
- Duration field does not display Days or Hours label (or hover popup labels) when field is read only ...
- Hints do not appear for values on choice list in IE11 (KB0564217)
- Extended fields not appearing after expanding another table in slushbucket (KB0564212)
- Edge bookmarks not translated (KB0564249)
- Create favorites modal throws a javascript error when glide.ui.escape_all_script is set to true (KB0...
- Field decorators do not appear on read-only reference fields (KB0564062)
- UI Macro/Formatter containing '< table >< /table >' breaks tabs on forms (KB0564063)
- Value-based field styles applied to forms inconsistently on UI14 and UI15 (KB0564026)
- Next/Previous navigation button does not work if the record is opened from a database view list (KB0...
- List cell content is aligned to the left when using the Hebrew language plugin (KB0564025)
- Enabling the user preference 'time ago' prevents the setting of date time fields (KB0564021)
- Incomplete border around the Search tips & preferences pop up box (KB0563995)
- Pasted images are not sent correctly in emails (KB0564020)
- Template editor roles not working properly (KB0564004)
- Client scripts prevent task search forms from being submitted (KB0563992)
- Show Related (ref_contributions) icon image in custom UI Macro is not rendered in Fuji (KB0563950)
- Long field label causes customize list slush bucket arrows to be covered on mouseover on IE9 (KB0564...
