New system properties in Fuji

[suzannesmit]

"Everyone has a "risk muscle." You keep it in shape by trying new things. If you don't, it atrophies. Make a point of using it at least once a day."

-Roger von Oech

In a blog post a couple of months ago, I talked about ServiceNow system properties, specifically how to use them and how to create them. Our new Fuji product release contains 17 new and useful system properties that you should know about. Here's a bit about each.

System Property	Description
com.glide.loader.allow_along_column_names	Controls if header names in imported files can exceed 30 characters.
glide.discovery.software_sccm_managed	Designates if Discovery populates the CMDB with Windows software for computer CIs that are already managed by SCCM.
glide.email.inbound.calendar_behavior	Specifies how the system stores calendar data.
glide.email.inbound.conver_html_line_attachment_references	Specifies whether to convert inbound email HTML so email images appear in the activity formater and email HTML body preview.
glide.email.outbound.max_body_bytes	Sets the maximum body size in bytes allowed per outbound email.
glide.import_set_insert_serialized_when_no_coalesce	Controls the processing of web service import sets that have no coalesce fields defined.
glide.knowman.search.articles_per_page	Controls the maximum number of results that can appear on a single page when searching a knowledge base.
glide.knowman.search.pinned_articles_max_number	Controls the maximum number of pinned articles that can appear on a single page when searching a knowledge base.
glide.rest.apis.disabled	Controls which REST APIs are available on the instance, along with glide.rest.apis.enabled.
glide.rest.apis.enabled	Controls which REST APIs are available on the instance, along with glide.rest.apis.disabled.
glide.rest.outbound.debug	Logs all stages of outbound REST processing, including processing times.
glide.rest.outbound.ecc_response.timeout	The maximum amount of time to wait for a response when sending an outbound REST message.
glide.rest.outbound.ecc_response.timeout	Truncates legend labels for left or right legend alignment for all chart sizes except large charts. Prevents shrinking of charts in case of long labels.
glide.chart.label.legend.truncate_to.large	Truncates legend labels for left or right legend alignment for all chart sizes except large charts. Prevents shrinking of charts in case of long labels.
glide.ui.list.detail_row	Enables or disables detail rows in lists.
glide.ui.personalize_form <--	Enables or disables the form personalization feature.
glide.ui.personalize_form.role <--	Determines which roles users must have to personalize forms.

In addition to new properties, 12 existing properties have been modified in the Fuji release:

System Property	Description and Fuji Changes
com.glide.email.max_body_bytes	Sets the maximum body size in bytes allowed per inbound email. Starting with the Fuji release, the new default value is 1048576.
com.snc.pa.chart_default_color_schema	Default chart color scheme. For new ServiceNow instances starting with the Fuji release, the default value is Default UI14.
glide.email.reply_subject_prefix	Specifies the list of prefixed in the subject line that identify an email reply. Starting with the Fuji release, the new default value is: re:,aw:,r:,Accepted:,Tentative:,Declined:
glide.imprt_set_insert_serialized. <table name>	Controls the processing of web service import sets. Starting with the Fuji release, this property replaces the glide.soap.import_set_insert_serialized. <table name> property.
glide.ldap.binary_attributes	List of LDAP attributes that should be converted from binary format to encoded64 strings. Starting with the Fuji release, you can set this property for a MID Server to import BLOB data through a MID Server.
glide.pop3.reply_separators	Specifies the comma-separated list of separators that cause the instance to disregard everything below the text string in the message body. Starting with the Fuji release, unicode encoding is supported.
glide.report.use_charting_v2	Enables or disables the new charting engine when the plugin is activated. Starting with the Fuji release, Report Charting v2 is automatically used on upgrading your ServiceNow instance. Therefore, the system property glide.report.use_charting_v2 is deprecated.
glide.report.new_home.heavy	Sets the number for the top reports that take the most time to be generated. Starting with the Fuji release, these are displayed on Heavy tab of the report_admin's homepage.
glide.report.new_home.most_used	Sets the number for the top most used reports. Starting with the Fuji release, these are displayed on Most used tab of the report_admin's homepage.
glide.report.new_home.unused	Sets the number for unused reports. Starting with the Fuji release, these are displayed on the Unused tab of the report_admin's homepage.
glide.soap.import_set_insert_serialized. <table name>	Controls the processing of web service inserts, including REST imports. Starting with the Fuji release, this property was replaced with import_set_insert_serialized.<table name>.
glide.soap.request_processing_timeout	Specify the maximum number of seconds an inbound SOAP request has to finish processing before the connection times out. Starting with the Fuji release, the default is 60.

For more details about these new and changed system properties, see Available System Properties in the product documentation.

There are also some new and changed service catalog properties in the Fuji release. If you are interested in learning more about them, see Service Catalog Properties in the product documentation.