The ServiceNow user interface is the main way to interact with the information and applications in your instance. Organizations can customize their user interface to incorporate their brand logos and colors. The ServiceNow UI extends to the mobile, tablet, and desktop.
Recently added and updated articles on UI:
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- After Jakarta Upgrade, read-only fields can be expanded and other dropdown values are visible (KB063...
- Add tag feature on forms does not work if system property: glide.ui16.live_forms.enabled is set to f...
- Searches for users within the Impersonation dialog return no results when glide.invalid_query.return...
- CI reference field which depends on another CI reference field shows no upstream or downstream relat...
- Previous and next (up and down) arrows in a record return results in a different order than the way ...
- Attachments now have extra white space in the filename in the DOM, after upgrading to Jakarta (KB063...
- Journal field in a different tab from the Activity formatter is being hidden. (KB0636101)
- In Jakarta, the behavior of reference fields changed. The filter condition cannot be removed in refe...
- Write ACLs on task.comments prevent users to write to Journal fields on child tables even when the A...
- The 'Edit tag' icon on the incident form is visible but does not work (KB0636090)
- "Health Dashboard" tooltip is misspelled as "Health Dashbaord" when hovering over the second button ...
- Invalid Date error after running a 'Check Conflicts' on a change request for a user who has date for...
- Video .mov files do not render in TinyMCE when uploaded uisng System > Videos (KB0547641)
- Document ID field types are showing sys_id instead of display field when marked read-only. (KB063610...
- ATF: Unable to use GEM for GlideLists in set field values step (KB0636088)
- In the UI16 history tab of the application navigator, entries display escaped quote characters as "\...
- Records created via Parent and Child Templates are not properly linked (KB0598164)
- Cannot open a record when filter conditions cause the URL to be long (KB0518326)
- Public Survey modules generate incorrect links for non-roled users if the survey name contains a spa...
- When you copy and paste snippet tool images onto the tinymce editor, it does not save image in IE/wi...
- Attachment names are truncated if they exceed the max length of the attachment name field (KB0523421...
- List V3: Li t banner button does not return the value of "current" variable properly (KB0635455)
