ServiceNow initialize vs newRecord | Servicenow tips and tricks | Sevicenow GlideRecord examples

[Amit Gujarathi]

Hi All, Hope you are doing fine. In this tutorial we will be looking into a basic question on ServiceNow glideRecord i.e. what is the difference between initialize and new record in ServiceNow. First we will try to understand what is ServiceNow glideRecord ? The GlideRecord class is the way to interact with the ServiceNow database from a script. See the GlideRecord API reference for a complete list of methods. GlideRecord interactions start with a database query. The generalized strategy is: – Create a GlideRecord object for the table of interest. – Build the query condition(s). – Execute the query. – Apply script logic to the records returned in the GlideRecord object. Here is what the generalized strategy looks like in pseudo-code: // 1. Create an object to store rows from a table var myObj = new GlideRecord(‘table_name’); // 2. Build query myObj.addQuery(‘field_name’,’operator’,’value’); myObj.addQuery(‘field_name’,’operator’,’value’); // 3. Execute query myObj.query(); // 4. Process returned records while(myObj.next()){ //Logic you want to execute. //Use myObj.field_name to reference record fields } What is servicenow gliderecord initialize ? Creates an empty record within the current GlideRecord that is suitable for population before an insert. What is servicenow gliderecord newRecord? Creates a GlideRecord, sets the default values for the fields, and assigns a unique ID to the record. Hope you like this video , please like follow and subscribe to get notifications about new videos in future. Regards, Amit Gujarathi (Technomonk)