Details:
When attempting to create or edit a knowledge article, the ownership group field would show up and disappears.
Steps to Resolve:
The visibility of ownership group is controlled by the following OOB client script -
"OwnershipGroup:hide ownership groupfield"- /nav_to.do?uri=sys_script_client.do?sys_id=377f5cb753412300cc376512a2dc3436
Since its active, you do not see ownership group field on the form.
This is an expected OOB behavior.
Hope this helps you.
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Regards,
Shamma Negi
