ServiceNow Socials Recap: Episode 43 - Insights & Inspiration!
Hello ServiceNow Enthusiasts!
Welcome back to your community update! After another engaging ServiceNow Socials (Episode 43), we're excited to share the highlights and keep the collaborative spirit alive. Our goal is simple: to keep you informed, inspired, and connected with the pulse of our vibrant ServiceNow community.
Meeting Highlights: Diving Deep & Looking Ahead
Episode 43 was buzzing with energy, insightful discussions, and fantastic community contributions. Here’s a glimpse into what we covered:
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The GRC/IRM & SecOps Deep Dive: A significant portion of our chat revolved around navigating the worlds of GRC, IRM, and SecOps. Key takeaways emphasized the critical importance of understanding the fundamental domain knowledge (like risk practices, governance frameworks, and licensing models) before diving deep into tool implementation. Experts like Atul Grover 🧭 Learn N Grow Together 📚The ServiceNow Storyteller and Hemant Diware ware shared invaluable perspectives, stressing that true value comes from bridging business needs with technical solutions, not just configuring the platform. Mohan Raj also shared a helpful resource for beginners!
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AI in Action & Practical Considerations: Gaurav Pawar war sparked interest by sharing a demo of an AI tool designed to enhance existing Knowledge Base articles, prompting a lively discussion on leveraging AI within ServiceNow. This led to broader conversations about the capabilities and ROI of ServiceNow's Now Assist, contrasting innovative point solutions with platform-wide AI strategies. Hemant Diware provided a compelling sales perspective on justifying AI investments by demonstrating value across the entire ServiceNow platform, not just isolated use cases.
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Career Growth & Navigating Change: Thoughtful question about switching jobs after several years at one company resonated with many. The group offered fantastic advice, encouraging proactive learning, expanding skillsets beyond ITSM, leveraging the ServiceNow Community for real-world exposure, and considering company culture alongside technical opportunities. Contributors like Atul Grover 🧭 Learn N Grow Together 📚The ServiceNow Storyteller Abin Chacko and Shravan Gatty tty shared personal experiences and practical tips for building a robust portfolio and confidently exploring new roles.
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Building the Future - Hiring & Attitude: Hemant Diware , sharing his perspective as a startup owner, highlighted that when hiring, especially freshers, attitude is paramount. Technical skills and communication can be developed, but a willingness to learn and adapt is key. This led to a positive discussion about creating opportunities and supporting newcomers in the ecosystem.
Reflect & Apply
Think about the discussions from Episode 43. How does the emphasis on domain expertise alongside technical skill resonate with your work? Are you exploring ways to leverage AI thoughtfully in your environment? How might the career growth strategies shared apply to your own professional journey? Take a moment to consider how these insights can shape your approach within ServiceNow.
Join the Conversation!
The magic of ServiceNow Socials happens when you participate! We invite you to join our upcoming episodes. It’s the perfect place to:
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Network with peers and experts.
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Learn from real-world experiences and challenges.
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Stay current with ServiceNow trends and best practices.
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Share your own insights and help shape our community discussions.
Don't miss out on the chance to connect and grow with us!
Closing Thoughts
Episode 43 was a testament to the power of our community – sharing knowledge, supporting growth, and tackling challenges together. Let's continue fostering this spirit of collaboration and learning.
Stay curious, keep sharing, and we look forward to seeing you at the next ServiceNow Socials!
