ServiceNow Things to Know 63: Configure Outbound REST or SOAP Message Logging

[PrashantLearnIT]

Did you know that additional logging is available when testing outbound REST or SOAP Messages?

There are 3 levels of logging available:

• basic
• elevated
• all

These levels can be set using either of the following methods:

• System Properties
  
  • glide.outbound_http_log.override = true
  • glide.outbound_http_log.override.level = <basic, elevated or all>
• Per REST Message Method
  
  • Related Link on defined REST Message Method records OR
  • Via the .setLogLevel() function using the SOAPMessagev2 or RESTMessageV2 APIs.

Available details include:

• Request/Response Query parameters, Headers, Body
• Source details e.g. Script or Scheduled Job, Username (trigger), MID Server, Application Scope, Session ID

Supporting documentation:

• Docs Article
• Blog Article
• Developer Exercise

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Prashant Kumar (LearnIT)

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