SNMonthlyChallenge4: What is AI Search? How can it help us reduce time and effort?

Shamma Negi
Kilo Sage
‎07-28-2024 10:35 AM

Hi All,

 

I have started this #SNMonthlyChallenge Series wherein I would be covering 1 topic every month on how we can utilize the functionalities of ServiceNow to reduce our business FTE/Hours spent on any automations. These articles will help you understand how we can automate or optimize the existing or new functionality/business logic

 

Monthly Challenge July

 

Topic: AI Search

 

This month I would like to cover about AI Search. How it can help us to search smartly and quickly in ServiceNow.

 

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If it is not enabled, then it will not auto correct or does the spell check. It can only search by context or keyword you put there. Something like what is an incident. It will give you no answers from AI if AI search is not enabled.

 

Hope it helps.

 

Thanks,

Shamma

 

 

 

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