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A customer asked for a way to track "Who is clicking the Printer Friendly button?" so they could identify potential security leaks, reporting opportunities, and integration opportunities. This video demonstrates my solution and the challenges I faced getting there.
Episode topics include:
- Exploring log files
- Discovering table attributes
- Creating an encoded query
- Creating a table
- Creating a script to find/create records
- Creating a Flow
Code snippets can be found in the GitHub repository.
References:
Community Live Stream is a show for ServiceNow admins and developers who want to go beyond getting answers in the community. Gain insight and knowledge from the experts about how those answers are obtained and apply them to your role to be more effective. Find us on YouTube and Twitch.
Watch live Mondays and Thursdays at 2PM UTC
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