A field Label is not getting displayed but its present in the the database

suprakash
Giga Expert

In incident form i have a field whose column name is u_is_enhancement and column label is is_enhancement.

The column Label is not getting displayed in the form and i think for that reason i cannot find the field in the incident form ,

i have checked in form layout also its not there

But in the back ground script i checked its displaying the label

If i update the filed label its getting updated but not visible.

var gr = new GlideRecord('sys_dictionary');

gr.addQuery('element','u_is_enhancement');

gr.query();

gr.next();

gs.print(gr.column_label);

Output : *** Script: is_enhancement

Its in the the database but its not visible.

I am attaching the image

8 REPLIES 8

Mateen
Giga Guru

check sys_storage_alias table and delete duplicates if you have for that column. Let me know if it doesn't solve the issue


thanks for replying.


No there are no records on that table for is_enhancement


Oleg
Mega Sage

Could you verify that the field u_is_enhancement is active? Sometime one wants to make the column "Read only", but make it inactive instead. The column with the following property reproduces exactly the case, which you describe:


Active.png


Harish KM
Kilo Patron
Kilo Patron

I had the same issue long back. Raised a Hi ticket. They came up with telling "


This error is a SQL limitation and the maximum row size has been reached


In order to gain relief from this issue, you could remove any columns on the task table which are not actively being used.



I am not sure ifthis helps u


Regards
Harish