A field Label is not getting displayed but its present in the the database
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‎11-03-2017 07:01 AM
In incident form i have a field whose column name is u_is_enhancement and column label is is_enhancement.
The column Label is not getting displayed in the form and i think for that reason i cannot find the field in the incident form ,
i have checked in form layout also its not there
But in the back ground script i checked its displaying the label
If i update the filed label its getting updated but not visible.
var gr = new GlideRecord('sys_dictionary');
gr.addQuery('element','u_is_enhancement');
gr.query();
gr.next();
gs.print(gr.column_label);
Output : *** Script: is_enhancement
Its in the the database but its not visible.
I am attaching the image
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‎11-03-2017 07:08 AM
check sys_storage_alias table and delete duplicates if you have for that column. Let me know if it doesn't solve the issue
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‎11-05-2017 09:08 PM
thanks for replying.
No there are no records on that table for is_enhancement
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‎11-03-2017 07:11 AM

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‎11-03-2017 07:13 AM
I had the same issue long back. Raised a Hi ticket. They came up with telling "
This error is a SQL limitation and the maximum row size has been reached
In order to gain relief from this issue, you could remove any columns on the task table which are not actively being used.
I am not sure ifthis helps u
Harish