A list drill down on a report widget does not redirect users to the Portal UI view

SomashekarB
Tera Contributor

2 hours ago

I have requirement when user click on the report in Employee center, it should drill down to the list on portal view not on standard native UI. 

Is this achievable?

SomashekarB_0-1757940308303.png

 

0 Helpfuls
  • 65 Views
2 REPLIES 2

sizzleMcFace
Mega Guru

2 hours ago

Yes, you can absolutely do this. However, you will have to clone the Report widget and modify its drilldown handling logic. In the modified logic, instead of redirecting to /tablename_list.do, redirect to a portal page that contains a List widget configured for that table, passing the sysparm_query.

 

For the portal list view, you can use the sp_list widget, and then modify drilldowns to point to that page. The widget accepts "table" and "sysparm_query" parameters.

0 Helpfuls

M Iftikhar
Mega Sage

an hour ago

Hi @SomashekarB ,

You can configure the Employee Center to open a Service Portal list view instead of the native UI by:

  1. Creating a portal page with a List or Record List widget to display the desired table.

  2. Passing report filters via URL parameters to the portal page.

  3. Customizing the report link in Employee Center to point to this portal page.

Optional: Use a custom widget for dynamic drill-downs with applied filters.

This approach ensures users drill down to a portal-friendly list view while maintaining the report context.

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

0 Helpfuls