Cant find OOTB dashboard showing the KPI details on SLAs
Surprised to see that there is no OOTB dashboard showing the KPI details on SLAs. Am I missing any plugin or ServiceNow doesnt provide it OOTB?
Forum Posts
Deleted a customised table containing fields had client scripts
I have deleted a table, it was customized i'm using this 'sys_metadata_delete.list. but unable to recover the fields its all shown here. how to do please help. its Australia release PDI. One more thing i'm unable to see this deleted fields in the A...
Update catalog task variables with flow designer
Hi Guys, I was struggling for a while to have catalog item variables updated in flow designer. Could not find much information. The solutions involved required scripting, what i wanted to avoid for something that I excepted to be straightforward. I m...
Making Field Read Only across all the sections of the Form
I have written a client script to make the field read only on certain conditions, it is making the field read only on the main form but I have the same field added to another section of the form, there it is editable, How to enforce the field as read...
Quick messages - how can I pre-populate the to and CC fields?
Hi, I've set up a quick message template to allow users to send out emails with key information about incidents. However, I would like to be able to pre-populate the to field in the quick message with the members of a group which would be defined...
Triggering new records from Flow Designer or Playbook
We have a situation where a simple request has been evolved to encapsulate multiple requests and we would like to know how we can proceed.Simply put, this request has been increased in scope and now involves multiple records across different applicat...
Unable to configure the OOB UKG integration Action : Create Time off Request
Name on action number 1 is mandatory and must be filled in. A version was not created due to the error//for all mandate fiends we unable to expand the script edit for the fileds
my instance was created 2 weeks before and it got revoked though it was in use ..ID is dev366755 ...
my instance was created 2 weeks before and it got revoked though it was in use ..ID is dev366755 ...I want to understand why does it get revoked. even now its shows as hiberbating ....as I urgently need one PDI I went ahead and created oneAlso when I...
What Should I Know Before Starting On-Demand App Development?
Hi everyone,I'm planning to learn more about on-demand app development and would appreciate some guidance from those who have experience building or launching these types of applications.Before getting started, I have a few questions:1. What are the ...
Send Notifications based on below scenario excluding weekend while Due Date Calculation?How to do ?
For Custom Form For Each Record If Due Date is tomorrow Send Email1 on TodayElse If Due Date = Today + 3Send Email2 on Due Date + 3Else If Due Date = Today + 5Send Email3 Due Date + 5 CC Manager Exclude Weekends while Due Date Calculation
ServiceNow Discovery creating a new CI even though an existing CI has the same Name
Hi ServiceNow Community,I am facing an issue with ServiceNow Discovery and CI identification/IRE.We already have an existing CI in the CMDB with the same Name as the device being discovered. However, when Discovery runs, instead of updating the exist...
RITM Client Script works in Classic Form but not in Service Operations Workspace:
Hi everyone,I am experiencing an issue with Requested Item (RITM) forms in Service Operations Workspace (SOW) and would like to understand whether this is expected behaviour or if I am missing a configuration.On our custom RITM form we have two relat...
Resolved! UI Builder - event mapping
Hi All, I'm building a custom workspace. In that workspace I want to implement page navigation between list page and record details page. After clicking on any record its details should be open in record details page. I'm using a list component. have...
OAuth2 token request returned 401
I created an Application Registry type "Client Credentials" and am getting this error when I try to connect using the client ID and secret from my application:401: {"error_description":"access_denied","error":"server_error"}. Check that the Client ID...
How to exclude weekends while calculating date in custom form in flow ?
How to exclude weekends while calculating date in custom form in flow ?After Lookup records on Custom Form and For each conditionFor eg 1.DueDate + 5 days Logic as below Duedate relative before 4 days ago and Due date relative after 6days ago Simila...