Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to Find Node Count in 2025

Just like the subject header says, how does one find the Node Count in 2025? It appears System Diagnostics < Diagnostics does not appear as an option in my Zurich environment. Using stats.do at the end of the instance name shows me the node I'm curre...

Cannot get into my developer instance

Hello.. I have read articles about the MFA having issues when accessing Developer instances.  Is there a way to have my MFA reset so that I may get in?  Thank  you in advance. 

stewardbk by Mega Contributor
  • 78 Views
  • 3 replies
  • 0 helpfuls

How to call a portal page in the backend

I have a UI button with the following code in the client_script_v2function onClick(g_form) { g_modal.showFrame({ title: 'Select users to send the survey', url: '/nothemeportal?id=bulk_send_onboarding_survey&workspace=true&sys_id='...

Issue in Order Guide - Two Step Checkbox (Portal view)

I want to have my order guide as two step in service portal instead of 3 steps. So I have checked The "Two Step" CheckBox in the Order Guide. System Properties Updated : "glide.sc.checkout.twostep" - true; "glide.sc.sp.twostep": false. It is working ...

amit170 by Tera Contributor
  • 278 Views
  • 5 replies
  • 0 helpfuls

Resolved! Reassign chats back to queue - Agent workspace

Hi,I am working on a requirement where chats need to be transferred back to the queue when there's technical or VDI issues occuring on the currently assigned service desk agent’s end.As the assignment is controlled by defining the queues and capacity...

CMDB and HAM

Hi team, We are creating the printer record by manually then hardware and asset record also creating but when we creating the printer record via import set API then hardware and asset records are not creating .. Could you please help me out from this...

manju12 by Tera Expert
  • 169 Views
  • 3 replies
  • 0 helpfuls

Export PDF with only few fields

Hi, I have a requirement to create a UI button on the form that Should export only a particular section on the form. For example in incident form I want to export only "resolution notes" section as PDF. Can anyone please provide me the solution for i...

harshaa0567 by Tera Contributor
  • 441 Views
  • 6 replies
  • 0 helpfuls