When working with an issue triage record (IST) I have walked through the record and populated the Configuration Item. When walking through the Analyze, Review and final Close Triage and then it creates and IPT record. I'm not seeing the Configurati...
Hi everyone,I requested a Personal Developer Instance (PDI) 15 days ago and selected the Zurich region. My portal dashboard still shows the "Waitlisted for instance" message, and I haven't received any updates.I am currently building a custom applica...
I'm trying to convert List Collector sys_ids to user names using GlideAjax. The List Collector returns comma-separated sys_ids, which I pass to a client-callable Script Include. However, the GlideAjax response is always null. Script include var getwa...
I have a question regarding the location field for some of my company's Configuration Items (CIs) under the `cmdb_ci_list`. I posted about this issue on the ServiceNow Developer Forum [here](https://www.servicenow.com/community/developer-forum/the-lo...
Hello Team,I requested a Personal Developer Instance (PDI) through the ServiceNow Developer Portal around 10 days ago. Since then, my request has remained on the waitlist with the message:"You're waitlisted for an instance. You'll receive an email as...
We are using ServiceNow On-call schedule for receiving calls and most of it functions as expected. However when we have someone schedule an absence it does bypass them during the rotation through on-call members, but when it gets to the end we have ...
I've got two functions within my script include:retrieveGroupWideField: function() { //Setup the parameter for the selected Business Application var busApp = this.getParameter('sysparm_app'); //Setup the boolean variable for chec...
Classic Reports populates the x-axis using the week dates Under Platform Analytics - Data Visualization, the same report, the x-axis uses Week# instead. While there is a tooltip to get the week start/end date, this is not available on a Scheduled Exp...
Hello....anyone else having their PDI "last used" not reflecting the actual last used time? Last week it showed 3 days, and this morning it was 7 days, despite accessing it regularly, and considering how long I was waitlisted for it, I really didn't ...
Hello, I created a multiple choice field on the catalog item below and I want the user to be able to select more than one option. I made the variable type "multiple choice" and I added the question options, but I can only select one choice. Can you...
Hi all,Publish button is not visible on Knowledge Article in service operations workspace, but it appears in native UI. How to make it visible again in service operations workspace?
Hi all, i am trying to compose a mail from change request / Incident. The email is Ignored. I am pasting the error that I am receiving. It is only for two mail ID's and I was told that those are DL's. I have checked blocked mails also.
Hi I released my previous PDI instance and requested a new Zurich instance over a week ago, but I'm still on the waitlist and currently all instances Australia, Zurich, and Yokohama are unavailableIs there any way to get a PDI instance sooner?
How can I check which licenses are available for my ServiceNow instance?
Hi ServiceNow Community,I am currently learning ServiceNow and preparing by building projects in a Personal Developer Instance (PDI). However, whenever I request a free PDI through the Developer Portal, my request is placed on the waitlist.I understa...