Hi @Balakrishna_ABK,
According to ServiceNow best practices, it's advisable to use Flow Designer if you can achieve the same configuration with a business rule or Flow Designer. However, in your scenario, the `current.setAbortAction(true)` only works in a Before business rule. For your reference, I'm attaching a link to a community thread: [Community Thread Link](https://www.servicenow.com/community/developer-forum/how-to-setabortaction-in-a-custom-action-in-a-f...).
If you wish to achieve the same result with a business rule, follow these steps:
**Step 1:** Create a Before business rule on the Story Table with the following conditions:
- State Changes to Complete
- And Defect.State is not Closed Complete
**Step 2:** In the Action Tab, check Add Message and Abort Action Field.
Once you complete these steps, you will observe that stories are not getting updated if the related defect is not Closed Complete.
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on the impact.
Regards,
Astik Thombare
Hi @Balakrishna_ABK,
According to ServiceNow best practices, it's advisable to use Flow Designer if you can achieve the same configuration with a business rule or Flow Designer. However, in your scenario, the `current.setAbortAction(true)` only works in a Before business rule. For your reference, I'm attaching a link to a community thread: [Community Thread Link](https://www.servicenow.com/community/developer-forum/how-to-setabortaction-in-a-custom-action-in-a-f...).
If you wish to achieve the same result with a business rule, follow these steps:
**Step 1:** Create a Before business rule on the Story Table with the following conditions:
- State Changes to Complete
- And Defect.State is not Closed Complete
**Step 2:** In the Action Tab, check Add Message and Abort Action Field.
Once you complete these steps, you will observe that stories are not getting updated if the related defect is not Closed Complete.
Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on the impact.
Regards,
Astik Thombare
As per the screenshot, the State field is not set to complete. If you refresh the page, it will return to the same state because we are aborting the action using the "Abort Action" field.
When the page is not refreshed:
When the page is refreshed:
Please mark ✅ Correct if this resolves your issue. Also, mark 👍 Helpful if you find my response valuable based on the impact.
Regards,
Astik Thombare
