Abort XYZ user record selection from Caller Field

Community Alums
Not applicable

HI folks,

 

XYZ user record shouldn't be available for selection for logged in users. It can be available in any other case(imports. integration etc..,)

 

How can i acheive this ?

3 REPLIES 3

Nikhil Bajaj9
Giga Sage

You can achieve it through Reference qualifier. Add the appropriate condition in Reference qualifiers.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Community Alums 

Go to Dictionary of the caller field (by clicking on the field name) , there you can add a condition under the reference specification tab.

 

Kind Regards,

Ravi Chandra 

PrashantLearnIT
Giga Sage

Hi @Community Alums 

 

Go To the Dictionary of that caller field, you can add conditions on Reference Qualifications on this field dictionary as shown below- 

Screenshot 2024-10-27 195009.png

 

 

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************