About add to wish list button

yuchen zhang · ‎05-21-2023

Hello everyone
I would like to know if it is possible to enable the add to wish list feature in employee center?
I can see this button on the portal, but I can't see this button on the esc.

Thanks in advance.

nayanawadhiya1 · ‎05-21-2023

Hello Yuchen,

Here is ServiceNow Docs link for enabling the Add to Wishlist Option in ESC.

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/service-catalog-m...

Below are steps -

Procedure

Navigate to All > Service Portal > Portals.
Search for and select Employee Center.
If you are prompted with the message To edit this record click here, then click here.
Open the Main menu by clicking the preview this record icon (

).

Change the values for enable_cart and enable_wishlist to True.

{
	"enable_cart":{
		"displayValue":"true",
		"value":true
	},
	"auto_update_cart":{
		"displayValue":"true",
		"value":true
	},
	"exclude_search_on_homepage":{
		"displayValue":"true",
		"value":true
	},
	"enable_wishlist":{
		"displayValue":"true",
"value":true

Copy

Click Update.

yuchen zhang · ‎05-24-2023

Hello,

I tried this method, but it did not work.
It just made the menu wish list show up in the top right corner.

Sam Kaar · ‎08-10-2023

Hi Yuchen,

Have you tried enabling the option in the widget?

With the portal page open, hold down Ctrl and right-click on the catalog item widget, then choose 'Instance Options'. There's an option in there to enable the wishlist button.

Vikas-Malhotra · ‎05-24-2023

Hi,

Is there a specific use case why would you want to enable wishlist when you have favourites on the esc portal?

You can enable the same in sp portal also..

Regards,