About mention user limitations

[yuchen zhang]

Hello everyone,
I know that servicenow's worknotes has a mention feature, but I'm wondering if there is some kind of limit on the users it can mention.

Thanks in advance.

[jaheerhattiwale · Accepted solution]

@yuchen zhang As per my research there is not limit. We can add any user from the system in the mention. Just we must know the name of that user.

We must type the user name after the symbol @, then it shows 5 results. So we must know the exact name of the user we want to add in the mention.

Please mark as correct answer if this solves your issue.

[yuchen zhang]

Thank you for your reply.
I was wondering if he is showing 5 results by default is it? I tried the search and it shows more than 5 results.

[jaheerhattiwale]

@yuchen zhang in my pdi it was showing only 5

[AndrewStreets]

Is there a system property that defines the number of results shown or id '5' hardcoded?