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About Variables Map to field

Kentaro Numata
Tera Guru

Hello, It's Kentaro.

 

I created an incident form in Record Producer.
I have a question about Map to field of Variables.

Isn't it good for two Variables to specify the same Map to field?

 

スクリーンショット 2023-10-12 11.52.15.png

 

When I set up the attached image, no data was registered in the table column.
Therefore, I created two custom columns.

 

Thanks,

Kentaro. 

1 ACCEPTED SOLUTION

Tai Vu
Kilo Patron
Kilo Patron

Hi @Kentaro Numata 

The Map to field does not work for Variables within Variable Set.

Let's try to put these lines into the Record Producer Script.

var department = producer.representative_department || producer.department;
current.u_affiliation_company_department = department;

 

Let me know if it works for you.

 

Cheers,

Tai Vu

View solution in original post

2 REPLIES 2

Tai Vu
Kilo Patron
Kilo Patron

Hi @Kentaro Numata 

The Map to field does not work for Variables within Variable Set.

Let's try to put these lines into the Record Producer Script.

var department = producer.representative_department || producer.department;
current.u_affiliation_company_department = department;

 

Let me know if it works for you.

 

Cheers,

Tai Vu

Hi, @Tai Vu !

Thank you for replying!!