Access to instance with VPN

[gabriel_terra]

Hi,

For example, I setting up a VPN on my network with ServiceNow.

For accessing the instance (via web/tablet/etc) in my home, I must be connected to any client of VPN? Or I have to access with a client VPN?

Message was edited by: Gabriel Terra Oliveira

[Valor1]

That depends on what VPN option you choose with ServiceNow.

1) They use to allow ALL traffic to be routed over a VPN, but they may have eliminated that option.

2) The more common scenario is to use a VPN for LDAP connections (authentication).

The first would require a VPN connection on mobile devices, the second would not.

Side note: If the second scenario is what you're talking about, there is no longer a need for VPN if you're using a Single Sign-On solution.

Starting with Calgary(?) or Dublin, you can route LDAP imports through at MID Server -- and SSO doesn't require a VPN to be secure.

Second side note:

I would STRONGLY DISCOURAGE routing all traffic over a VPN. Categorically, my customers that have started down that path have turned it off because of the load, performance, maintenance and additional single-point-of-failure it creates.

If you're concerned about people accessing the environment, I would suggest using the IP Address Access Control features instead.

[gabriel_terra]

Thanks a lot, Valor.

Is the exactly second scenario. I need this for authentication with LDAP.

So, with VPN for LDAP(authentication),   do you think I wont have problem with access the instance outside the office network?

[Valor1]

LDAP over VPN -- you won't have any issue accessing from the outside world (and I would hope your Implementation Partner could tell you this!).