Access to this content denied based on report_view ACLs. for asmt_assessment_instance table report

gtk · ‎10-06-2021

hi all, we have itil users who are unable to view reports on asmt_assessment_instance tables

Harsh Vardhan · ‎10-06-2021

have you checked ACL on "asmt_assessment_instance" table for report_view operation?

See if roles defined for itil or not? if you want you can update those ACL roles based on your need.

If my answer helped you, kindly mark it as correct and helpful.

Harsh Vardhan · ‎10-06-2021

Also set "survey_reader" role to that itil user.

I tested on my personal instance and worked.

What I did , I assigned survey_reader role to the itil user and then created two ACL.

More details on below demo. Hope it will help you.

If my answer helped you, kindly mark it as correct and helpful.

Jaycel Sumayang · ‎08-19-2022

For some reason I have no option to edit this. I am currently logged in as Admin.

Julia Lam · ‎08-21-2022

You will need to elevate your access to security_admin to modify ACL.

Jaycel Sumayang · ‎09-02-2022

Honestly, I am not sure how to do it. I am just new. Thank you.

Julia Lam · ‎08-21-2022

I noticed ServiceNow has setup assessment_admin access to asmt_assessment_instance by default.

Do we need to disable all those ACL and create new ACL for survey_read?

Or we just need to grant assessment_admin to itil users (this doesn't seems right)? Thanks!