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Accidentally deleted Catalog items and variables

prabhmeet
Giga Expert

I accidentally deleted the catalog item I was creating instead of the variable. I went to deleted records, but cannot find all the variables and script there.

Is there a way I can get it back? Please explain in detail as I am new to servicenow. 

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Prabhmeet,

 

Starting with Lodon you can use Rollback and Delete Recovery : https://docs.servicenow.com/bundle/london-platform-administration/page/administer/table-administration/concept/rollback-delete-recovery.html

Pre-London: Navigate to the Table "sys_metadata_delete" and check if you can find the deleted records over there?

 

-Pradeep Sharma

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5 REPLIES 5

Would you mind explaining what you did to get back the variable values on catalog items that were submitted?