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01-10-2019 11:40 AM
I accidentally deleted the catalog item I was creating instead of the variable. I went to deleted records, but cannot find all the variables and script there.
Is there a way I can get it back? Please explain in detail as I am new to servicenow.
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01-10-2019 11:55 AM
Hi Prabhmeet,
Starting with Lodon you can use Rollback and Delete Recovery : https://docs.servicenow.com/bundle/london-platform-administration/page/administer/table-administration/concept/rollback-delete-recovery.html
Pre-London: Navigate to the Table "sys_metadata_delete" and check if you can find the deleted records over there?
-Pradeep Sharma

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01-10-2019 11:55 AM
Hope this will help you out
https://community.servicenow.com/community?id=community_question&sys_id=464d4fa9db9cdbc01dcaf3231f961924

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01-10-2019 11:55 AM
Hi Prabhmeet,
Starting with Lodon you can use Rollback and Delete Recovery : https://docs.servicenow.com/bundle/london-platform-administration/page/administer/table-administration/concept/rollback-delete-recovery.html
Pre-London: Navigate to the Table "sys_metadata_delete" and check if you can find the deleted records over there?
-Pradeep Sharma
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01-10-2019 12:02 PM
Hi pradeep, I can find it in sys_metadata_delete table but when I select all the items, there is no option of undelete. how can I get it back?
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01-10-2019 12:07 PM
Thanks Pradeep, I got it back through Rollback and Delete Recovery.
thanks a lot