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04-26-2019 01:25 AM
I have a Record Producer with this structure.
Record Producer{
Variable 1
Variable Set {
Variable 2
}
}
Variable 1 is inside the record producer but Variable 2 is in a variable set. I want to use variable 1 value to filter Variable 2 using an advanced reference qualifier but 'current.variables' refers to the variables in the variable set so I can't access variable 1.
Is there any way to achieve this?
Edit: This is a multi-row variable set.
Solved! Go to Solution.

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04-29-2019 07:02 AM
Not sure if Variable 2 is the one that needs the reference qualifier, but according to the documentation Service catalog variable sets:
Note:
- onSubmit catalog client scripts are not supported for a multi-row variable set.
- Catalog UI policies and catalog client scripts defined at the item level are not applicable for variables in a multi-row variable set. Only those catalog UI policies and catalog client scripts defined within the multi-row variable set are applicable for variables in the multi-row variable set.
- Scripts that are not included in a multi-row variable set cannot affect variables inside the multi-row variable set. Similarly, the scripts included in the multi-row variable set cannot affect the variables that are not included in the multi-row variable set.
- Variables that are not included in a multi-row variable set cannot be used in dependent reference qualifiers for variables in the multi-row variable set. Similarly, the variables included in the multi-row variable set cannot be used in dependent reference qualifiers for variables that are not in the multi-row variable set. For a reference qualifier, the current row is the one that is being edited.
This may be why it is not working.

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03-31-2022 01:40 AM
Hello Stefan,
I tested your solution and just wanted to let you know that this wont work on Portal. It works fine in normal UI but wont work on Service Portal.
As a work around i do the following:
1. Create an onChange client script for the variables.company variable and store the value in a "parent.companyID" value.
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
parent.parentCompanyID = newValue;
}
2. Create an onLoad client script in the Multi Row variable and do something like
function onLoad() {
//Set company ID to field
g_form.setValue('companyid', parent.parentCompanyID);
}
PS: There is also the following: g_service_catalog.parent.getValue('company')
The above works in Portal and in normal UI.
Cheers,
Manolis.

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03-31-2022 05:05 AM
Hello Manolis,
I only had this requirement for the normal UI so i did not test it on the portal. Maybe i had to mention this in my post. Do i see a little typo in your client script at step 1?
"parent.parentCompanyID = newValue;" should be: "parent.CompanyID = newValue;"
Thank you for testing this and creating a work around!
Regards,
Stefan

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03-31-2022 05:16 AM
You are right, just corrected the typo.
The first part is a "dirty workaround". I think the best solution would be the function from SNOW:
g_service_catalog.parent.getValue('company')
I also linked the related doc.
Cheers,
Manolis.