ACL error on Scheduled reports
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05-25-2025 06:22 AM
Users are getting the below error message on scheduled reports but they are able to edit and save the changes on the scheduled reports.
Part of the query on par_coreui_migration_bridge_sysauto has been ignored because of insufficient access for 'query_match' operation on par_coreui_migration_bridge_sysauto.sysauto_report
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05-25-2025 07:58 AM - edited 05-25-2025 10:35 AM
Try: KB1882675
There's a fix there:
Issue
When trying to build Platform Analytics reports or view data visualizations this error message appears:
Part of the query on sys_dictionary has been ignored because of insufficient access for the 'query_match' operation on sys_dictionary.display
Release
All
Resolution
Create the following system property to prevent the errors from popping up:
Name: glide.db.encoded_query.field_acl_error_msg
Type: true | false
Value: false
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06-02-2025 10:17 AM
I would not suggest suppressing the error message, as that is a global setting and will suppress them all when you do need to know where there are disconnects in the ServiceNow support supplied ACL updates.
For this particular scenario, you will want to update the existing READ ACL for par_coreui_migration_bridge_sysauto. Our OOB ACL only include admin level roles for this table, which included report_admin. We did not want hand out report_admin to everyone, so include the report_scheduler into the ACL so that it would allow the 'can read' check to pass and not throw an error.
This allow our user who was previously allowed to handled report scheduling to continue with that process without an unnecessary elevation to report_admin.