ACL Question Please

[Dave_p]

Hi,

I want to see that the 'short description' of the 'incident' is editable only by the 'Analytics Settings Manager' group. But when I impersonate Adela, she is also able to edit it. Kindly help.

Application Engine group

//sys_id of Analytics Manager group: 019ad92ec7230010393d265c95c260dd
if(gs.getUser().isMemberOf('019ad92ec7230010393d265c95c260dd')){
	answer=true;
}
else{
	answer=false;
}

[Ankur Bawiskar · Accepted solution]

@Dave_p 

are you sure that user is not part of that group?

Any other field level WRITE ACL is allowing the edit?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dave_p]

Hi @Sandeep Rajput,

Can you please help me.

Regards

Suman P.

[Ankur Bawiskar]

@Dave_p 

are you sure no other field level WRITE ACL is allowing?

did you check the access analyzer and see which ACL is allowing?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sandeep Rajput · Accepted solution]

@Dave_p Did you check if there are any other ACL defined on the short description field which is allowing the access to the user here? You can use access analyser to find the ACL which is granting access on the short description field.

[Dave_p]

There is another write ACL for short description with itil and sn_incident_write ACl which is interfering.

Regards

Suman P.