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03-09-2025 10:29 PM
I have created a Scoped Application with a table called 'Finance' which extends the Task table.
I have created Read, Write, Create and Delete ACLs for the table by assigning a role [finance_user].
I have granted this role [finance_user] to a Group.
When I try to impersonate someone from the group, I notice that some of the inherited fields like 'State', 'Assigned To' etc are read only. Do I need to create separate ACLS for these fields? Else what do I need to update so that the users with the role[finance_user] can update these fields.
Solved! Go to Solution.
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03-10-2025 04:08 AM - edited 03-10-2025 04:10 AM
Hello @Arijit Saikia
You have to create a total of 4 ACLs -
1 READ and 1 Write ACL's for Additional Comments with finance_user role
1 Read and 1 Write ACL's for Work Notes with finance_user role
Thank You!
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03-10-2025 07:19 PM
Thank you for marking my response as helpful.
I believe I also answered your question in my 1st response.
As per new community feature you can mark multiple responses as correct.
If my response helped please mark it correct as well so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 12:13 AM
In my case, it is working. I have created only Write ACL on Additional comment field
Thank You!
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03-10-2025 12:21 AM
Can you check the same for Work Notes?
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03-10-2025 12:02 AM
Thanks @Rushi Savarkar I have attached the screenshot for Work Notes Read ACL, still it doesn't appear when I impersonate someone who has the role. These fields appear in the Table.
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03-10-2025 04:08 AM - edited 03-10-2025 04:10 AM
Hello @Arijit Saikia
You have to create a total of 4 ACLs -
1 READ and 1 Write ACL's for Additional Comments with finance_user role
1 Read and 1 Write ACL's for Work Notes with finance_user role
Thank You!
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03-10-2025 09:06 AM
Any updates on the above solution?
Thank You!