action assignment record conditions not working
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ā04-02-2025 09:21 AM
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ā04-02-2025 08:06 PM
Hello @abdelaadimE
Action assignment button I think is implemented as UXF client button - did you try adding conditions in client field just above ?
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
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ā04-02-2025 08:17 PM
this button is created on which table and what condition you wish to add? based on which field of that table?
Refer this OOB "Resolve" form button on incident table and the condition is applied in Script condition field
You also try adding it in script condition field, although it should work fine in record condition
something like this in script condition
current.stage == 'Your Stage Value'
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā04-03-2025 05:14 AM
the Action assignment button is not implemented as UXF client button , it's implemented as a Client script but it's solved i used - Client Conditions , thank you for answring
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ā04-03-2025 06:21 AM
Hello @abdelaadimE
My original suggestion was that to update in client condition. Same thing we follow for UXF also.
If you found it valuable or it aided you in anyway. Kindly accept that as solution as well, I would be glad š
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY