Action Status field on custom table should not clear even after State changes to closed.

[Mannam Praveen]

Hello Everyone,

I need solution for below one -

on the custom table we had action status field this field is coming or inherited from the case table. 

problem -

when state changes closed on custom table and then action status will be mandatory once select value in action status filed is getting is cleared automatically once we save the form There is Outbox business rule is on (case table) because of its value getting cleared as soon as state changes closed on custom table. 

My Requirement - 

for the custom table action status should not clear even after states changes to closed. how to achieve this.?

[Ankur Bawiskar · Accepted solution]

@Mannam Praveen  

the BR on case table is running on your extended table

You can update the OOB BR condition so that it doesn't run for your custom table

current.sys_class_name != 'yourTableName'

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Omkar Mone]

Can you write a line in OOB BR to exclude this table from update?

current.getTableName() !== 'x_custom_table'

[Mannam Praveen]

@Omkar Mone this is working fine. but I need do something without updating the OOB Business rule... can achieve this any other way...?

[Ankur Bawiskar · Accepted solution]

@Mannam Praveen  

the BR on case table is running on your extended table

You can update the OOB BR condition so that it doesn't run for your custom table

current.sys_class_name != 'yourTableName'

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Mannam Praveen]

@Ankur Bawiskar . this is working fine. but I need do something without updating the OOB Business rule... can acheive this any other way..?