Activities (filtered) added to Contact table

MStritt
Tera Guru

I've added Activities (filtered) to the customer_contact table/form via Form Layout. When I click on the Filter Activity filter, I'm seeing All, Attachments, and State. If I add an attachment, it's captured in Activities. But any updates to any of the other fields, is not captured. When I click on 'Configure available fields', they are all under the 'Selected' (right) column. When I check System Definition > Dictionary > customer_contact table, Audit value is showing true.

 

 

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In the configure available fields, can you make some changes to the selected columns and save again to see if that works?


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Yes. The fields in the selected should be available for all the users to select. 

There is a system property created for that table name glide.ui.<table_name>_activity.fields which stores the available fields. Ideally it shouldn't show all fields, but if it still shows, you should raise a support case with ServiceNow.


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It's showing all fields in the system property.

 

MStritt_0-1701818500766.png

As an admin, I would need to update the values here, to determine what fields users will see in their activity filter? From there, they can select which fields they want to see or not?

Thats right


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