Activity log in the Incident form

ValeriaS
Tera Contributor

‎05-20-2024 06:04 PM

Hello all,

 

Does anyboy know of a way to remove the name of the people who make updates on a ticket from the Activity log in the Incident form? I want it to still show the changes done to the ticket but without the name of the person who did them. 

ValeriaS_0-1716253337168.png

 

0 Helpfuls
  • 286 Views
3 REPLIES 3

Community Alums
Not applicable

‎05-20-2024 06:47 PM

Hi @ValeriaS ,

As far as I know, there is no way to make the activity formatter anonymous. The only way would be to completely remove it from the form.

 

0 Helpfuls

ValeriaS
Tera Contributor
In response to Community Alums

‎05-20-2024 06:54 PM

How can we remove it?

0 Helpfuls