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Activity stream showing "No activity" for one record only

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reginabautista2
Tera Contributor

‎07-25-2025 03:39 AM

Hi everyone,

I've come across an incident record where the Activity section just displays "No activity" and doesn’t show any updates. The strange thing is that this only seems to be happening with this one ticket. Has anyone encountered this issue before or knows how to resolve it? TIA

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-25-2025 03:42 AM

Hi @reginabautista2 

I think this is a known issue—I've seen a few other community members report similar problems in the last few days. It’s better to log a ServiceNow support case for this."

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-25-2025 03:42 AM

Hi @reginabautista2 

I think this is a known issue—I've seen a few other community members report similar problems in the last few days. It’s better to log a ServiceNow support case for this."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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