actual start date is not working properly

suresh101
Tera Contributor

on change request form, if I select  actual start date/actual end date/planned start date/planned end date in classic view date and time is showing as per user profile zone like below as expected

suresh101_0-1708314661274.png

if I select actual start date/actual end date/planned start date/planned end date in configurable workspace view , date and time is showing  system time not user profile time zone like below, how can I resolve this?

suresh101_1-1708314845021.png

 

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

I have a brand new PDI and in both the back-end view of the form and the workspace (SOW) the change request for me shows the same time in both. The fact that you have military time in one and then standard in another shows that there may be some sort of preference difference between the two views. Your screenshot for the back-end UI cuts off the header so it doesn't show us if that is UI16 or the Next Experience UI, but you may want to check your profile setting for time zone in both and double-check that they match.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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1 REPLY 1

Allen Andreas
Administrator
Administrator

Hi,

I have a brand new PDI and in both the back-end view of the form and the workspace (SOW) the change request for me shows the same time in both. The fact that you have military time in one and then standard in another shows that there may be some sort of preference difference between the two views. Your screenshot for the back-end UI cuts off the header so it doesn't show us if that is UI16 or the Next Experience UI, but you may want to check your profile setting for time zone in both and double-check that they match.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!