Actual Start Date - Task

[Anna L]

Hi,

Below is snapshot of task record on request item form. Task is created through a workflow. OOTB, I figure there is no way to set "Actual Start" and "Actual End" gets populated when task closes. Is there a way to automate actual start date update once task is created? Any scripts/suggestions?

[Abhinay Erra]

Create a before Business rule on the sc_task table

When before insert and update

Script:

if(current.isNewRecord()){

current.<your actual start date field name goes here>=gs.now();

}

if(current.state==3 || current.state==4 || current.state==7){

current.<your actual end date field name goes here>=gs.now();

}

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

[Anna L]

Thanks Abhinay. This works perfect. One thing, I noted though is my Actual start is being updated with 2 hour from now. Any thoughts, why would this be happening, if start date field = gs.now()

[Abhinay Erra · Accepted solution]

Try this

Use gs.nowDateTime() instead of gs.now()

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response