Add a container split between variable sets on catalog item

[SC10]

ServiceNow HI support has come back to me letting me know this isn't possible by the platform, but I am wondering if anyone has found a way to do a container split (horizontal splitting, one column then the other) between two or more variable sets?

Business case: Variable sets ordered on a page take up a lot of vertical space. With the invention of widescreen monitors, more information than ever is possible horizontally across a screen to prevent unnecessary scrolling vertically. On catalog items, it would be useful to do a two column split between multiple variable sets, instead of jumbling them all into one large split up individually variables on a catalog item (poor re-usability).

Thanks.

[Pradeep Sharma]

Hi Shane,

You may find the below thread helpful.

https://community.servicenow.com/groups/servicenow-user-group-us-nc/blog/2014/02/07/how-to-create-3-...

[SC10]

Good day Pradeep,

This article is for making a container to split variables, and not sets of variables.

I have already tested making a series of containers and splits ordered between my variable sets, and they have unaffected the layout of the variable sets.

[John Heal]

I had the issue of not being able to get container items to work with a variable set in the Portal. Apparently the ServiceNow trying to make the portal more device agnostic issue.

As re-using variable sets was important to us in creating over 200 catalog items I wanted to find a way to get two column variable sets in the portal other than applying an unsupported update set from ServiceNow.

The fudge I found that does work is to create two variable sets instead of 1 one of the left side variables and one for the right side.

You then add the two variable sets to your form with left order lower than right  e.g left order 10 and right order 20. Then on the variable section of the form you add a container start with 2 columns and alternating side with lower order e.g 5 in example above. And of course and end container with larger order than both e.g. 30 in this example. You then get the two columns in the portal.

Things you do need to be careful of is that your UI or scripting logic needs to have all the variables it is acting on in the same side variable set, but it does do the layout trick and I have not found another way to do it in posts. Not ideal but best way I have found for re-use and two columns.

Please Mark as helpful or answered

[Vishal Khandve]

Hi John,

please see my comment in the below thread.

https://community.servicenow.com/community?id=community_question&sys_id=12d04961dbf5d7002e247a9e0f96...

Thanks,

Vishal Khandve