Add a form in service portal to submit data to a table

[pspagnolo]

I've just started to use service now platform, I created a table and now I want to insert a form in the service portal to submit data to this table so to add a new record in the table. How can I do it?

[Edvin-Karalius · Accepted solution]

There are multiple items in ServiceNow that appear as orderable items in the portal.
Catalog items = get created as Requests -> Requested Items. (sc_request & sc_req_item).

When you like to just populate a record on any other table, it is called a "Record producer".
This is probably the one you are looking for.
Record producers allows you to map the data directly from the portal form to table record when a user submits the order.

Here is the documentation for it:
https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/service-catalog-manag...

Please mark as helpful if this helped you! 🙂