
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 05:15 AM
More of a general query, but is it possible to add a 'sections' header to a catalog item?
e.g:
or like what you get with an order guide:
I'm just trying to break a form up into manageable sections. I had something I built in a form before but I had to build a bespoke widget for portal (Headache) so wanted to see if SN ad this functionality in a simpler fashion now, as I built my widget like 5 years ago lol.
Thanks in advance
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 06:17 AM
If you are just wanting the header (like the one for Change Request in your screen shot), you can create a Flow Formatter. Go to System UI -> Process Flow. But that would be for all RITMs. It wouldn't be specific to each different catalog item.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 07:54 AM
No, it's the same thing you see on a Change Request. That one is based on State, not Stage. I think you can set it to use any field. But it would be the same for all RITMs, not based on Catalog Item.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 06:17 AM
If you are just wanting the header (like the one for Change Request in your screen shot), you can create a Flow Formatter. Go to System UI -> Process Flow. But that would be for all RITMs. It wouldn't be specific to each different catalog item.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 07:23 AM
Doesnt the flow formatter only work for the various stages of a flow, not on the actual cat item form?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 07:54 AM
No, it's the same thing you see on a Change Request. That one is based on State, not Stage. I think you can set it to use any field. But it would be the same for all RITMs, not based on Catalog Item.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-18-2024 06:20 AM
so simpler way for this. you will have to do heavy customizations and add your own widget
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader