Add attachment and text simultaneously

irrina498
Tera Contributor

‎10-09-2023 07:21 AM - edited ‎10-09-2023 08:36 AM

Hi,

is there any option to add attachment and text in one comment in Employee Center by commenting a ticket? Currently, I have to create two separate comments

 

IrynaSevenka1_0-1696861277402.png

 

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Samaksh Wani
Giga Sage
Giga Sage

‎10-09-2023 08:19 AM

Hello @irrina498 

 

You need to make the Changes in UI page of Attachment, there you have keep one input text box with attachment which will be add into the outer text box of comment and will post with attachment.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

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