Add button issue in Related List -Problem Managment

[prastuti]

Hi,

When I am trying to created a problem , it is getting created , but if i have to add mutiple incidents to it. I am not getting add button in the related list. It is showing new button. how can add button .

[Yousaf]

Hi Prastuti,
Please add this URL in your servicenow base URL
sys_ui_action.do?sys_id=69deb210874313007e31af1e36cb0be9 

and check the condition please

Mark Correct and Helpful if it helps.