Add 'Delete Button' to Incident Related List on Problem Record
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 03:20 AM
I want a Delete UI action button to the added beside the Add button on the Incident-related list tab on a problem record so that clicking the delete button will only remove any selected incident that was formerly associated with the problem record and should not delete the Incident record.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 03:24 AM
Hi @Sayali_9822
Delete is not the right term , you can use Edit button.
In the Roles related list, right-click the list header and choose Configure > UI Actions. Click New. Create the UI Action with the following settings below and then click Submit.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 05:19 AM
Can we add a delete button manually by doing any scripting?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-12-2024 05:48 AM
Hi @Sayali_9822
@Anurag Tripathi & @Siddhesh Gawade Already provided you solution. Give a try.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā01-11-2024 05:18 AM
Can we add a delete button manually by doing any scripting?