Add email addresses (either in SN or external) to the watch list in record producer

[Maria Quintero]

Hi, I have this task where I have to develop a field within a form, it's a record producer used for Support purposes. This field aims to collect email addresses, whether existing within SN or not.

The watch list functionality will solely facilitate the sending of notifications and additional comments without providing direct access to SN.

Here's a visual representation, any guide in how to achieve this would be appreciated (I'm a newbie): 

[Ankur Bawiskar]

@Maria Quintero 

out of the box nothing is present.

you can have single line text variable or multi-line text variable so that users can add external email addressed in it

then pick these values and send email to those external email addresses

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Maria Quintero]

Hi, thank you for your response. Can you  explain further?

I used a single line text variable with email format, and now I have to take into account those to add them to a watch list, to ONLY allow them to receive notifications and updates. 

[Ankur Bawiskar]

@Maria Quintero 

you can pick the values from single line and use workflow or flow designer activity and send email to those along with other recipient.

If my response helped please mark it correct and close the thread so that it benefits future readers.