Add Help text below variable box instead of above

[marclindsay]

Is there a way to have the help text show up under the variable field on the Service Portal ? 

Trying to get it to show like this.

[Alberto Consonn · Accepted solution]

Hi,

you can have it in Service Catalog Variables, please check here:

https://community.servicenow.com/community?id=community_blog&sys_id=1efd662ddbd0dbc01dcaf3231f961990

If I have answered your question, please mark my response as correct and/or helpful so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[marclindsay]

I put this comment about the Blog your link took me too. Thought I would post here as well in case anyone knew why or if this did change? 

In the section "Help text in the native UI and in the Service Portal" there is a screen print for the Service Portal showing the help text below the input box. 

I have tried this in both London and Madrid, the help text for Service Portal is always displaying above the text box. Did a version of SN change the Portal to work like the Native UI? Or is there some property that needs set to make it work this way? 

Thanks

Marc.......

[Jaspal Singh]

Hi,

Post would help you configure it better.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[SatheeshKumar]

you can use field message to display messge under a variable:

g_form.showFieldMsg('impact','Low impact not allowed with High priority','info');

use this on onLoad/onChange scripts to show a info message under a varible