Add hints to choices via script

[Jake Sadler]

Hi,

I am using an oChange client script to add or remove options to a choice list field.

The original choices have hints on attached them when you hover over them but if these options get removed and then added back using the g_form.addOption() method the hint does not come back with the option.

Is there a solution for this?

[Saurav11]

Hello,

Can you share the script which you are using as it would be easier to correct it.

Thanks

[Jake Sadler]

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var state = g_form.getValue('state');
if (state == 7) {

g_form.removeOption('close_code','Closed/Resolved by Caller');

}
else if(state != 7){

g_form.addOption('close_code','Closed/Resolved by Caller','Closed/Resolved by Caller');

}

}

The issue is testHint disappears when I add the option back.

[DrewW]

I'm not aware of any OOB functionality that would allow you to dynamically add a hint to the options you are adding via script.  Which is not to say there is no way to do it, ServiceNow just does not give you a way to go about it OOB.  So the only way I can see you doing this is to add the option then use g_form.getControl() to get the dropdown and from there you can add a title to the option.

So something like

var op = g_form.getControl("scalar_type");
op.options[0].title = "Flutty Rabbits";

I tested the above using the browser console so it should work in a client side script.

[Jake Sadler]

Hi,

Do you know how I would use this to add a hint to a choice list option?