Add new Problem Task Types

[spike]

Hello!

Can anyone tell me how to add new Problem Task types?

I've added some additional options to the Choice list for Problem Task types but they don't appear on the screen that asks you "General" or "Root Cause Analysis."

I have made the task type field editable so that you can change it once the problem task is created, but that feels like I've added technical debt (had to change an ACL and make the table column editable).

Can someone tell me how I can make my new Problem Types appear on this screen?

Many Thanks!

[Shruti · Accepted solution]

Hi,

Click on edit interceptor to add more options

Create a new answer to add the new option

[spike]

I didn't even know that was a thing! Every day's a school day!

Thank you very much!

(For those that are curious you still need the choice list.)

[Sanket Kutwal]

Can you please let me know the name of table where you have created the answers? (i.e referring to the 2nd snapshot)

[Dr Atul G- LNG]

Hi @Sanket Kutwal 

you can go to Interceptor and make the changes