ADD/REMOVE Multiple Not showing

pramn
Tera Guru

Team , 

We have 2 fields Location and Functional Process , for Location Add/remove option is showing however for functional process is not 

How can fix this ?

pramn_0-1684758656352.png

Both fields having Glide_list Type , Then why this is difference ?

 

Please help me to fix this 

Much appreciated your help in this 

7 REPLIES 7

Kristen Ankeny
Kilo Sage

I would look in the attributes for location - does it have a reference to a macro that adds that option? If it does, you might be able to add that macro to the functional process field (if the code in the macro is flexible to work on any field and not hard coded for location). 

Also I noticed , location is reference field 

pramn_0-1684761923952.pngpramn_1-1684761977528.png

Could that be a Reason ?

 

Hi pramn,

I have noticed that you haven't specified any reference for the Glide List (functional process) that's why you are not getting any add/remove multiple options there

AbhishekJain19_0-1684764019821.png

 

AbhishekJain19
Mega Guru

Hi pramm,

The Add/remove Multiple option in Glide List is only visible for the existing records and is not available while creating the new record.

Screenshot (52).pngScreenshot (50).png

You can refer to this Link of ServiceNow for the same.

Please mark helpful (if it helped).