Add role to user based on input in catalog item
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01-17-2025 12:55 AM
Hello All,
I have a requirement where I want to add users automatically to group to grant admin and other access. Now this process, I want to achieve through catalog item. Challenge is that there are multiple instances for DEV, INT, UAT, PROD. All the roles for different instance should be done form one single catalog item. A drop down variable containing the instance names and when selected they will add accordingly.
I need help on achieving this.
Regards
Souvick
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02-12-2025 03:32 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader