Add the sys_ID column to a list view

Priyanka Pawar1
Mega Expert

Hello All,

I need your help, I did added the sys_id column, via the List element, as mentioned in the below KB:-

https://community.servicenow.com/community?id=community_article&sys_id=4c65b2e8db6830144819fb243996191b#:~:text=1)%20In%20the%20Filter%20Navigator,%2C%20for%20example%20%22sc_catalog%22.

But my column is not visible in personalized list, pulse I cant see the "Rest to column defaults " link in my window:-

find_real_file.png

 

Kindly assist me, how I can add a sys_id column in a List view of sc_cat_item table.

I know it is a bad idea to expose the unique Key like this, but we are tacking care of the access your help is much appreciated.

 

Regards,

Priyanka Pawar

 

 

 

1 ACCEPTED SOLUTION

Priyanka Pawar1
Mega Expert

Hello, 

thank you all to help me out there.
I was able to see the filed next day, May it is taking some time reflect.

 

all the steps was correct from my end and I did nothing else over there.

 

Regards,

Priyanka Pawar 

View solution in original post

7 REPLIES 7

n21lv1
Tera Contributor

You don't see the "Reset to column defaults" link because your list view isn't personalised. The field should appear in the list the next time you refresh it. If it doesn't, try forcing a refresh via Ctrl/Command+F5

Priyanka Pawar1
Mega Expert

Hello, 

thank you all to help me out there.
I was able to see the filed next day, May it is taking some time reflect.

 

all the steps was correct from my end and I did nothing else over there.

 

Regards,

Priyanka Pawar 

Probably it was a session issue when you logged off and logged in the next day it became visible.

Thanks.