SOAP Integration with SSL - how to authenticate?

[SC17]

Hi.

I provided the ServiceNow SSL certificate to a third party, and they imported it and sent us an endpoint and a username but no password. Each time I try to connect I receive the message "Wrong UserName and Password". 

How to configure this? Do I need anything else for this integration?

Thank you.

[Community Alums]

The SSL handshake and authentication and authentication are different things. Step 1 is to get the SSL handshake (no errors like bad certificate, etc - you should see https instead of http)

Step 2 is to authenticate to the external webservice - there are many ways but if using Basic auth then you need username + password. If there is some OAuth set then you need client key + secret, and so forth.

As SOAP is a protocol itlsef, you might be able to embed in the Envelope the requered user data but I've no idea what exactly you are doing. What are you integrating with? 

[SC17]

Thanks for the reply. I am creating an outbound integration to CPI for SAP. The only thing provided was a username and endpoint, no password.

[ersureshbe]

Hi,

Your issue part of no service accounts configured created or configured.  For test purpose define the hardcode password and ask to use the same to external and send the transaction. It will allow the transaction and service now will send response message to external.

Can you refer below link to understand the step by step action items to achieve the SOAP integration.

https://www.learnnowlab.com/SOAP-Integration/

I hope, you will enjoy it. 

Please mark as correct answer if it helped.

Regards,

Suresh.

[SC17]

Thanks for the reply. I am creating this using the Flow Designer, with the SOAP Message action. With username and password it works.