Add url link on a Question of the variable field in the service request item

[Danny Sun]

Hi All,

When we upgraded the version to Jakarta Patch 4, some of the catalog request item could not work. When we click the 'Order Now', it will show the message as below. I checked that we used some HTML codes in some variables of the Question filed. Such as: Security Policies (<a href="https://xxxxxx.xxx.com" target="_blank"><font color="blue">IT Security Policies</font></a>)

Do you have any suggestions on this? I shall be very grateful.

Best Regards,

Danny

[adityaghosh]

whats the issue, is the link not working ?

[Danny Sun]

All the request item could not be submitted. It will should the message above.

Regards,

Danny

[adityaghosh]

in the catalog item of that ... add the following code on client script onLoad and let me know, if it works then you'll have to make some system changes..

$$(".sn-tooltip-basic").each(function(item){

                                                              var textValue = item.innerText;

                                                              $(item).update(textValue);

                              });

[Danny Sun]

Hi Shiladitya,

Thank you very much for your help. I will try and let you know if it works fine.

Regards,

Danny