Add users to CC'd in email notification

[gtk]

I want to add 5 users to be CC'd in email .

I found this in WIKI.service-now.com

where to include 5 users in notification so that the users will be CC'd in email which is going sent.

[nayanawadhiya1]

You want "watch list " users on CC??

[ShrutiKamboj]

yes

[Rajesh T]

To which notification you wanted to add those users in CC , go to that Email Notifications and

click on 'Show Notification scripts' under Related links and there you can add it .

Thanks,

Rajesh T

[Chuck Tomasi]

Create a record under System Notifications> Email> Notification Email Scripts.

Give it a name like add_cc_user

In your notification(s) of choice, you include a line of text:

${mail_script:add_cc_user}

That includes, and runs the mail script.

Scripting for Email Notifications - ServiceNow Wiki

Email Notifications - ServiceNow Wiki